Returns/Exchange

8/22/2016

Ummah Couture accepts returns and exchanges for any none clearance item (all clearance items are final sale) within 30 days of items shipment from our facility, as long as items return in their original condition, i.e. items are unworn, unwashed, or undamaged.  Personal items such as sleeves and under hijabs must not have been opened in order to qualify for a refund/exchange. To return your merchandise using your own trackable and insured shipping method, mail the item to be returned inside the original plastic packaging along with the packing slip to the address we provide. Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy. Please note refund for shipping is limited to the amount paid for shipping at the time of checkout.

Please also note, items returned without prior contact will take up to 7 days to process. It is important to contact Ummah Couture Prior to any Return/Exchange request.  Also exchanges are dependent upon available stock. Items which are no longer available cannot be exchanged. 

If you have any questions please don't hesitate to contact us.